A rural client may wait months for an occupational therapist, travel several hours for one appointment, or be told a service simply does not cover their postcode. That delay can affect equipment, housing decisions, daily support and an upcoming NDIS review.
Derek’s approach starts with the whole picture: the person, their home, their community and the people in their corner. Where several clients need support in one area, visits can be planned together. Work that needs hands-on assessment happens face-to-face; suitable interviews, reviews and ongoing care continue online.
It is not about replacing local services. It is about making sure people can move forward while local options are limited.