Derek recording assessment notes during an occupational therapy rural outreach visit

    Rural & regional outreach

    Good occupational therapy should travel further

    Derek travels to communities where clinician shortages can mean months of waiting, combining purposeful face-to-face visits with Telehealth so distance does not bring support to a stop.

    A practice built to close the gap

    Supporting communities where waiting has become normal

    Rural participants often carry the cost of distance twice: fewer clinicians to choose from, then hours of travel to reach them. Our model brings assessment and therapy closer, starts suitable work online and uses regional visits where being there in person matters.

    Travel coverage

    Where Derek provides support

    Map of Today and Tomorrow Allied Health travel areasThe map shows a local service hub in South East Queensland, regular visits to Mackay, Adelaide and the Riverland, rural outreach across Queensland, New South Wales, Victoria, South Australia and Tasmania, and Telehealth throughout Australia.Gold Coast & SEQMackayAdelaideRiverlandNorthern RiversQLDNSWVICSA
    Local & regular visit hubs Scheduled travel connections Rural outreach states

    This map is a guide to current travel coverage, not a fixed boundary. Rural visits depend on clinical need, location, scheduling and a practical travel plan. Contact us about your town even if it is not labelled.

    Regions we service

    Local, scheduled and rural outreach areas

    Every location is approached a little differently. Local areas have regular mobile availability, established regional hubs have planned visits, and broader rural outreach is arranged around community need.

    Gold Coast & South East Queensland

    Gold Coast · Logan · Brisbane · Scenic Rim

    Local mobile area · confirm availability

    This is our local mobile service area. Derek meets clients at home, school and in the community, making it easier to see the routines and environments that shape everyday life.

    Gold Coast FCA services

    Northern Rivers

    Tweed Heads · Murwillumbah · Byron region · surrounding communities

    Local mobile area · confirm availability

    Cross-border visits bring practical occupational therapy closer to Northern Rivers families, with Telehealth available for preparation, team meetings and follow-up between appointments.

    Mackay & surrounds

    Mackay · Pioneer Valley · Sarina · Whitsunday fringe

    Regional visit blocks · confirm the next visit

    Scheduled visit blocks support people who may otherwise face long regional waitlists. Online appointments can get the conversation started before Derek arrives and maintain momentum afterwards.

    Mackay FCA services

    Adelaide & surrounds

    Metropolitan Adelaide · Adelaide Hills · southern vales

    Regional visit blocks · confirm the next visit

    Regular South Australian travel creates opportunities for assessment in the places where life happens, with online support used when it is the most timely or practical option.

    Adelaide FCA services

    Riverland & Murraylands

    Renmark · Berri · Loxton · Waikerie · Murray Bridge · surrounding towns

    Regional visit blocks · confirm the next visit

    Derek plans regional visits around local referrals, sharing travel where possible and staying connected online so rural participants are not left waiting between trips.

    Riverland FCA services

    Rural Queensland

    Regional and remote communities by arrangement

    Outreach by arrangement · no standing clinic

    Outreach is planned where limited clinician availability is creating a genuine barrier. We first learn what the community needs, then build the most practical mix of travel and Telehealth.

    Rural New South Wales

    Regional and remote communities by arrangement

    Outreach by arrangement · no standing clinic

    For participants living hours from the nearest service, Derek can coordinate a focused visit and complete suitable interviews, planning and follow-up online.

    Rural Victoria

    Regional and remote communities by arrangement

    Outreach by arrangement · no standing clinic

    Visits are considered around local demand, clinical need and a workable travel plan, with clear timeframes provided before support begins.

    Rural South Australia

    Regional and remote communities by arrangement

    Outreach by arrangement · no standing clinic

    Regular SA travel can extend beyond Adelaide and the Riverland when communities need support. Telehealth helps begin care sooner and keeps the wider support team involved.

    How rural support works

    One continuous plan, not isolated appointments

    Face-to-face visits and Telehealth are planned together, so assessment, collaboration and follow-up can keep moving between regional trips.

    Derek beside the Today and Tomorrow Allied Health vehicle during rural outreach
    1

    Tell us what is needed

    We listen to you, your family and your support team, including the wait you have already faced and what needs to happen in person.

    2

    Begin online when useful

    Suitable initial Telehealth appointments can often begin within 7 business days of accepting a referral, subject to current availability and clinical suitability. We confirm timing before booking.

    3

    Plan the regional visit

    We explain the next face-to-face opportunity, expected travel costs and which parts of your support are best completed while Derek is in the region.

    4

    Stay connected afterwards

    Reviews, coaching, team meetings and ongoing care can continue online, rather than stopping when the regional visit ends.

    Services that can travel

    The same clinical scope, adapted to your location

    Rural and regional clients can access the same services offered locally. The delivery plan may combine home and community visits, local support-person involvement and online appointments.

    • Functional Capacity Assessments
    • SIL and SDA assessments
    • Assistive technology
    • Home modifications
    • Paediatric occupational therapy
    • Ongoing therapy and reviews
    Explore clinical services

    Planning and travel costs

    Before support starts, we discuss whether your goals need a face-to-face visit, what can happen online, the next realistic travel opportunity and any expected costs.

    • Travel is discussed and agreed before booking
    • Regional appointments may be grouped where appropriate
    • NDIS travel is billed in line with current pricing arrangements
    • Your proposed timeline is clear from the beginning

    Why rural outreach matters

    A short drive for a clinician can be a full day for a family

    A rural client may wait months for an occupational therapist, travel several hours for one appointment, or be told a service simply does not cover their postcode. That delay can affect equipment, housing decisions, daily support and an upcoming NDIS review.

    Derek’s approach starts with the whole picture: the person, their home, their community and the people in their corner. Where several clients need support in one area, visits can be planned together. Work that needs hands-on assessment happens face-to-face; suitable interviews, reviews and ongoing care continue online.

    It is not about replacing local services. It is about making sure people can move forward while local options are limited.

    See how Telehealth supports rural care
    Derek listening to a client during a rural occupational therapy visit

    Why this work matters

    Rural communities are not just places I visit — they are part of who I am

    Read Derek’s perspective

    Family who have waited too long

    I have family in rural towns who have been affected by limited access to healthcare services. I have seen the frustration of long waitlists, the cost of travel and the way a delayed assessment can slow down everything else. That stays with me every time I plan a regional visit.

    Placements that opened my eyes

    My rural clinical placements, both in Australia and overseas, showed me how differently resources are spread and how much values can shift between metro and regional areas. In rural communities, people look out for one another, make do with less and still find ways to show up for their neighbours.

    Care should not depend on a postcode

    I believe a person living in a small town deserves the same quality of occupational therapy as someone in a major city. Where you live should not determine whether you can access a timely Functional Capacity Assessment or the right assistive technology advice.

    The strength of rural relationships

    In regional areas, clinicians become part of the community. Trust is built slowly and valued deeply. I love that the same support coordinator, teacher or local health worker might know a client for years — and that I get to become a trusted part of that network.

    Small changes travel further

    A single piece of equipment, a home modification recommendation or a well-timed report can change the trajectory of someone's NDIS plan, housing application or daily independence. In a rural community, that impact often ripples out to families, carers and local services.

    The road itself is meaningful

    There is something humbling about driving for hours to sit with someone on their porch, in their shed or at their kitchen table. Being willing to make that journey says something important: you matter, and your support is worth showing up for.

    Cultural understanding

    Rural practice means reading the room differently

    Effective rural occupational therapy is not just about clinical skill. It is about understanding the pressures, rhythms and social dynamics that shape whether support actually works.

    Seasons, weather and small-town relationships

    Seasons shape schedules

    I know that harvest, seeding, shearing or calving can mean several days of minimal sleep, and that a 9 am appointment might not suit a family in the middle of it. We find times that work around the real priorities of the property, not just the diary.

    Weather is never just weather

    Drought, flood, fire and storms do not only affect travel — they affect mood, finances, energy and what feels urgent that week. I check in on how the season is going before I jump into goals, because context always matters.

    Privacy is protected, not assumed

    In a small town, people know each other. I am careful with how I introduce myself, where we meet and what is shared. Your NDIS plan, diagnosis and home situation are your business, and I treat them that way.

    Tell us where you are

    Your town does not need to appear on the map for you to ask. Share your location, goals and timeframe, and we will give you an honest answer about the next practical option.

    AHPRA registered

    Reg. OCC0002432150

    Occupational Therapy Australia

    Professional member

    NDIS experienced

    Self & plan managed participants

    My Aged Care & private

    Funding options accepted