Mackay City & Beaches
Mackay CBD, North Mackay, South Mackay, East Mackay, Bucasia, Eimeo, Northern Beaches
Start planning before the next Mackay visit
Visits and availability
Mackay and the Pioneer Valley are supported through scheduled regional visit blocks. Sarina and the Whitsunday fringe need location-specific planning; Proserpine, Airlie Beach and Bowen are considered by arrangement. Ask for the next practical visit opportunity rather than assuming a local clinic appointment is available.
What to tell us
Include your town, preferred setting, any shift-roster constraints and a report deadline. We confirm which parts need face-to-face observation or trials and discuss travel before booking. No visit date is reserved by submitting an enquiry.
What can happen online
Suitable interviews, questionnaires and support-team discussions may start by Telehealth before a regional visit. Follow-ups can continue online afterwards, while hands-on assessment or equipment trials are planned for an appropriate in-person session.
Choose the assessment question, not just the report name
An FCA covers everyday function; SIL/support needs looks more closely at assistance across home routines and overnight; SDA focuses on specialist accommodation needs. Equipment trials and home modifications may need a different assessment scope. A report provides evidence, not a guarantee of NDIS funding.
FCA $2,909.85 · 15 hoursSIL/support needs $4,849.75 · 25 hoursSDA $5,819.70 · 30 hours
These are total assessment-and-report package hours, not appointment-only time. We confirm scope, funding and any travel arrangements before starting. FCA reports are returned within 10 business days of the final appointment and receipt of the required information. We respond to enquiries and referrals within two business days; that is not a promise of an appointment within two days.
Local, mobile, thorough
An NDIS FCA for Mackay, without the waitlist roulette
Finding an occupational therapist with capacity in regional Queensland can be hard — Mackay's waitlists are some of the longest in the state. Our Mackay FCA service combines scheduled regional visits with Telehealth, so your assessment moves forward instead of sitting on a list.
Mackay life is shaped by the mining and cane economy — FIFO and DIDO workforces, cyclone-rated housing, rural blocks through the Pioneer Valley, and the reality that Townsville and Brisbane are a long way away. An OT who understands that context writes reports that reflect your real world, and that makes the evidence stronger.
Ask about FCA, SIL/support needs, SDA, assistive technology or home modification assessment. We confirm which services, appointment formats and regional visit arrangements are suitable for your needs before booking.
Looking for the full picture of what an FCA involves? Read our guide to NDIS Functional Capacity Assessments, or our guide to choosing an NDIS occupational therapist across Queensland and South Australia.
Where we go
FCA service areas — Mackay & Whitsundays
We service Mackay through scheduled regional visits combined with Telehealth follow-ups. Get in touch to find out when the next visit is planned.
Mackay surrounds
Walkerston, Ooralea, Andergrove, Beaconsfield, Mount Pleasant, Rural View
Pioneer Valley
Marian, Mirani, Finch Hatton, Eungella, Eton
South & Whitsunday fringe
Sarina, Hay Point, Koumala — and Proserpine, Airlie Beach and Bowen by arrangement
Scheduled regional visits Telehealth for follow-ups & reviews Telehealth Australia-wide
The local advantage
Why a regional-aware OT matters for your FCA
Scheduled visits, honest timeframes
We plan regional visit blocks to Mackay and confirm your dates upfront. No vague waitlists — you'll know when assessment is happening and when to expect your report.
We understand regional Queensland life
FIFO rosters, cyclone-rated homes, rural properties and long distances to specialists all shape function and support needs — and they belong in your report.
Telehealth that actually works
Initial consultations, observations with a local support person, and follow-up sessions can all run via Telehealth — reducing cost and delay without compromising evidence quality.
Reports built for the NDIA
Every report maps your functional needs to NDIS funding categories in language planners recognise — supporting plan reviews, change of circumstances, SIL, SDA and assistive technology requests.
How it works
Your Mackay FCA, step by step
- 1
Refer in minutes
Submit the online referral form or get in touch by phone or email. Support coordinators, plan managers, GPs, families and participants can all refer.
- 2
We make contact
Within two business days we'll talk through goals, confirm your Mackay location, advise you of the next scheduled regional visit, and book your first session — face-to-face, Telehealth or a mix — with no surprises on cost or timing.
- 3
Assessment, your way
Sessions happen at your home and in your community across Mackay, the Pioneer Valley and Whitsundays — or via Telehealth if that suits you better. Most FCAs involve one to three sessions.
- 4
Report delivered
Your evidence-based report is completed within 10 business days of the final session, written for the NDIA, your support coordinator and your wider team.
Our all-inclusive FCA package is 15 hours ($2,909.85 at $193.99 per hour). It includes interviews, assessment appointments, liaison, analysis and the completed report. Appointment length and the number of sessions are agreed around your needs; the package hours are not appointment-only time. We confirm the fee and funding in writing before work begins. Funding accepted: self-managed and plan-managed NDIS, private paying, and My Aged Care. See our FCA, SIL and SDA package pricing.
Mackay questions
FCA in Mackay — answered
Start your Mackay FCA
Refer online in a few minutes, or reach out directly to find out when the next Mackay visit is scheduled.
Learn more about Functional Capacity Assessments, explore our clinical services, or meet your occupational therapist.